GET CONTRACTOR REFERENCES/SEE EXAMPLES OF PREVIOUS WORK
Aside from “having a connection” with your potential contractor, you need to have confidence in them as a business. Do they provide a valuable product and service? Are they reliable? Can they clearly communicate: both listen and advise? One way to evaluate this is to look at their body of work. You can get a good feel for a contractor’s quality from their portfolio. Walking through an active project is very informative, as well. Even though you may not see finished items, you get a sense for organization and cleanliness. These two items speak volumes about a contractor. Take note.
References are an interesting practice for builders. Almost all of our work comes by referral – we did a project for a friend or an associate of the potential client. It is good to ask a reference about how well the contractor communicated. How clear were they with their pricing? Did they set realistic expectations regarding the project’s schedule? Would you use them for a future project? Ultimately, we feel that a recommendation from a friend or trusted associate regarding a contractor holds great value. You have already established trust with your friend or colleague, the fact that they are willing to vouch for a contractor says a lot. We are mindful of our previous clients’ privacy if asked for outside references. We occasionally share these references, but only after getting the approval of our clients.